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HomeNationalThe UK's public EV network needs an 'urgent upgrade'TAZAA News

The UK’s public EV network needs an ‘urgent upgrade’TAZAA News

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UK’s public EV charger network urgently needs to be upgraded to address “significant shortcomings” with reliability and access, according to What?

A consumer group wants the government to take urgent action to improve public infrastructure after finding that many drivers continue to struggle with unreliable chargers and confusing payment requirements.

It warned that some motorists were being turned away from public charging altogether and called for more work by the government, chargepoint operators and local councils to improve provision and user-friendliness.

which one It polled nearly 1,500 members who drive EVs or plug-in hybrids and found that 74% were dissatisfied with the current state of the UK’s public charging network.

In any survey 40% of drivers found the charger broken

While some chargepoints, especially newer fast chargers, accept contactless payment by debit or credit card, many require users to download an app or create a customer account, even for a single charging session.

Infrastructure is crumbling

The government announced plans earlier this year to force chargepoint operators to simplify the payment process and improve reliability, but Sue Davies, head of consumer protection policy, said the changes were not coming quickly enough.

She said: “Our research shows that public EV charging infrastructure is falling short as many drivers struggle to find reliable charging points in good working order, navigate confusing payment systems or cannot rely on suitable charging points near their homes. or to bring them through a long journey.

The government’s Electric Vehicle Infrastructure Strategy requires a 99% reliability rate on all rapid chargers in the planned legislation. But, which one? It seeks to extend it to all public chargers.

Ms Davies added: “The Government needs to quickly implement its plans to improve the user experience of using public charging networks by extending reliability standards across the entire network and making proposals for paid roaming much simpler to pay. Drivers can pay by bank card wherever possible or with a single app or app accepted by all networks. Can pay through payment card.

“Charging should be easy, reliable and seamless for people moving to an electric car.”

Responding to the survey, RAC electric vehicles spokesman Simon Williams said: “Having quality charging infrastructure is a key factor in helping more people switch from conventional vehicles to electric vehicles. It’s important that chargers are reliable, easy to use, and accessible, so finding a charger we can’t use should quickly go from a common era to a rarity.

The study found that EV drivers are critical of the spread of public infrastructure. The number of chargers across the country continues to grow – up 34% from August 2021, with nearly 1,600 new devices installed in August 2022 – but many drivers feel they still don’t have enough public options.

Almost half (48%) believe they do not have adequate access to charge points close to their homes and 45% feel the same is the case when travelling. Of those who said they stopped using a public network, a fifth said it was because of a lack of availability.

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